Inbound Nesting Lead, Shared Experience @Porch.com, Inc.

[Hiring] Inbound Nesting Lead, Shared Experience @Porch.com, Inc.

Apr 01, 2025 - Porch.com, Inc. is hiring a remote Inbound Nesting Lead, Shared Experience. 💸 Salary: mxn 85.00 an hour. 📍Location: Mexico.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As an Inbound Nesting Lead, your core responsibility will be to support and provide feedback on our new hire’s execution of key functions. You will:

Provide ongoing and regular feedback on the performance of all new team members through their nesting phase of training.
Work with Managers and quality assurance to provide coaching opportunities and identify areas of opportunity post training.
Assist Managers with determining a team member’s ability to be successful in their function when performance issues arise.
Participate in monthly team meetings with Managers and Training and Development Specialists to review team performance against goals and set commitments for improvements.
Provide daily updates to management and facilitate sales training sessions.
Be on the phone to help with service levels and be cross-trained in other areas of the business as needed.

Qualifications

Proficient in Microsoft programs such as PowerPoint, Excel, Word, and Forms.
Skilled in public speaking and facilitating large groups remotely.
Expert problem-solving skills with the ability to adapt as needed.
Strong working knowledge of sales development and best practices.
Excellent written and verbal communication skills.
Strong organizational skills and attention to detail.
Knowledge of the Inbound product and a proven track record of exceptional sales performance.
Experience providing constructive feedback to team members.
Experience with Microsoft Excel and driving performance improvement from data.
A commitment to delivering exceptional new hire experiences.
A passion for developing people to be excellent individual contributors and team members.
Experience leading teams, including coaching to performance improvement and company goals.
A desire to work in a fast-moving environment and be flexible to change.
A positive attitude and pride that stems from doing great work and seeing your team be successful.
Competence working with e-learning software and learning management systems.

Requirements

A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload.
A laptop (or a desktop computer) and an internet connection that meet our minimum requirements.

Benefits

Quick recruitment process through video calls.
Pay rate: MXN 85.00 an hour.
Monthly potential bonus: An average of the last 6 months of commissions earned when goals are met.
Paid initial training, as well as ongoing training to help you develop in your role and career.
Real opportunities for career growth as our team keeps on growing.
Work from home with real-time support from your team.
100% remote job, allowing for better work/life balance.

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Before You Apply

️

📍	Be aware of the location restriction for this remote position: Mexico
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Inbound Nesting Lead, Shared Experience @Porch.com, Inc.

Customer Service

Salary 💸 mxn 85.00 an hour	Remote Location Mexico
Job Type full-time	Posted Apr 01, 2025

️

📍	Be aware of the location restriction for this remote position: Mexico
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.