Back to Remote jobs >
Customer Service
Hospital ENT and Radiology Follow-up Specialist
@Jorieai
[Hiring] Hospital ENT and Radiology Follow-up Specialist @Jorieai
Mar 29, 2025 - Jorieai is hiring a remote Hospital ENT and Radiology Follow-up Specialist. 💸 Salary: $25 - $28hrly. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
Jorie AI needs ENT and Radiology AR medical billing specialists. The Hospital AR Follow-Up Specialist is responsible for the accounts receivables aspects of the client-focused revenue cycle operations and must display in-depth knowledge and execute all standards operating procedures (SOPs) as well as communicate issues, trends, concerns, and suggestions to leadership.
- Review outstanding ENT insurance balances to identify and resolve issues preventing finalization of claim payment, including coordinating with payers, patients, and clients when appropriate.
- Analyze trend data, recommending solutions to improve first-pass denial rates and reduce the age of overall AR.
- Ensure all workflow items are completed within the set TAT within quality expectations.
- Able to read and understand an EOB and denials at a claim level in addition to finding trends impacting the AR.
- Understand payer contracts/fee schedules to ensure the claims have been processed accordingly.
- Knowledge of online provider portals and communicating via phone with insurance.
- Escalate difficult collection situations to management in a timely manner.
- Understand write-offs or contractual adjustments while working on the accounts – if required.
- Meet daily/weekly and monthly targets set for an individual.
- Communicate effectively with all internal and external stakeholders.
- Possess a strong work ethic and a high level of professionalism with a commitment to client/patient/organization satisfaction.
- Functional knowledge of HIPAA rules and regulations and experience related to privacy laws, access, and release of information.
- Interact positively and be proactive with team members, peers, and executives.
Qualifications
- Hospital ENT AR and Medical Billing Experience 3+ years
- EMR experience requires ModMed, CSPI, and Quadax
- Must have Medicare, Medicaid and VA experience
- ENT or Radiology experience
- Excel and technology knowledge (Required)
- Knowledge of Medicare, Medicaid & commercial payers, and their denial codes
- Must possess the ability to enter data quickly and accurately.
- Must have knowledge of Medical Terminology, CPT Codes, HCPCS, Revenue Codes, Modifiers and Diagnosis Codes
- Ability to work independently with no distractions
- Ability to multi-task in a fast-paced environment and prioritization skills required to ensure efficiency
- Strong time management, organizational skills and discipline to work remotely with no distractions
- Strong verbal and written communication skills
Requirements
- This is a remote position within the USA only
- Hours may vary depending on Client Assignment but will be determined at time of hire and will be limited to an 8 hour daily schedule between the hours 7:00 AM – 5:00 PM CST, Monday through Friday
Benefits
- 401(k) matching up to 4%
- Health
- Dental
- Vision
- Long/Short Term Disability insurance
- Life insurance $25,000 Paid by employer
- PTO 2 weeks first year and increases 2nd year
- 10 and half Holidays
Similar Remote Jobs
More Customer Service jobs
-
Customer Service $56,300 - $75,000 usd annually USAApr 02, 2025
-
Customer Service $90,000 - $125,000 USAApr 02, 2025 -
Customer Service €31,470 plus bonuses and benefits IrelandApr 02, 2025
More jobs in USA
-
Human Resources $89,600 - $192,000 usd USAApr 02, 2025 -
Data Analysis $105,500 to $147,100 USAApr 02, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 54,573 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
$25 - $28hrly
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 29, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
