[Hiring] Financial Services Account Associate II Operations @FIS Investor Services Poland Sp. z o.o.
Mar 25, 2025 - FIS Investor Services Poland Sp. z o.o. is hiring a remote Financial Services Account Associate II Operations. đź’¸ Salary: competitive salary with benefits. đź“ŤLocation: USA, Poland.
Role Description
We are the Investor Services department responsible for providing Transfer Agency service to several asset management companies based in the USA. On a daily basis, we handle hundreds of requests from shareholders based on the received paperwork, ensuring that those requests are processed in accordance with applicable procedures, accuracy, and on time. To achieve our goals, we closely cooperate with our branches located in the United States and India.
- Working on multiple applications and technological solutions to complete daily tasks
- Processing account maintenance and financial transactions based on written instructions received from customers
- Following up on clients’ requests when needed via phone, letter, and email
- Taking part in team-based activities such as team meetings, various group projects, and initiatives
- Providing feedback on current workflows
- Proposing innovations and participating in implementing those
Full-time position working an eight-hour per-day schedule of 8.00 am – 4:00 pm CET or 9.00 am – 5:00 pm CET (Monday through Friday) after the completion of training (while on training working hours are 10.00 am - 6.00 pm) - the training will be conducted in person at the office.
Qualifications
- Motivated individuals who enjoy developing new skills and expertise
- Ability to work in an English-speaking environment (required language level C1)
- Higher education or being in the last years of study with the ability to work full-time
Requirements
- No prior knowledge in the financial area required; full training provided by the experienced Training Team
- Computer literacy and ability to interpret documents and procedures according to specific timelines
- Initiative and independence in solving problems
- Drive to learn new things
Benefits
- Working in an international company, alongside international colleagues
- Convenient office location in Poznań [Nowy Rynek Complex, Building B Przemyslowa 3 Street], with the possibility to work partially remotely
- If you live 50 km or more away from Poznan, option of full remote work
- Comprehensive onboarding process
- A good work-life balance
- Contract of employment
- Competitive salary including private health insurance for employees and their family, group life insurance, pension plan 5%
- Language courses
- On the job coaching and support
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| đź“Ť | Be aware of the location restriction for this remote position: USA, Poland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
competitive salary with benefits
|
Remote
Location
USA, Poland
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA, Poland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
