Financial Advocate @581 Advocate Aurora Health, Inc.

[Hiring] Financial Advocate @581 Advocate Aurora Health, Inc.

Mar 22, 2025 - 581 Advocate Aurora Health, Inc. is hiring a remote Financial Advocate. 💸 Salary: $22.50 - $33.75 per hour. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This position requires extensive phone interaction with customers in the WI market.

Acts as a liaison between health services and the consumer to provide education on costs, funding possibilities, and payment options.
Educates consumers on the cost of care and assists them in the planning and management of their financial responsibility.
Prescreens self-pay patients to determine if they are eligible for coverage.

Qualifications

High School Graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED).
Typically requires 2 years of experience in Patient Access health care insurance industry or in a customer service setting.
Ability to communicate clearly and proactively to management about issues involving customer service and process improvement opportunities.
Ability to articulate explanations of HIPAA and EMTALA regulations as they relate to all patient interactions within the operational flow involving the Financial Advocate either virtually or in person.
Solid knowledge of how various types of insurances operate related to denials and appeals processes.
Basic medical coding knowledge.
Understanding of insurances billing and denials.
Ability to use a combination of scripted notes and clear written communication when documenting in patients' accounts.

Requirements

This position requires travel; therefore, will be exposed to weather and road conditions.
Operates all equipment necessary to perform the job.
Exposed to a normal office environment.
Must be able to sit a majority of the workday.
Occasionally lift up to 10 lbs.

Benefits

Paid Time Off programs.
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Family benefits such as adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.

Similar Remote Jobs

EHR Support Analyst • Connexin Software Connexin Software

Customer Service $45,000 - 47,000 per year USA

Mar 25, 2025
Licensing Help Desk Specialist • 001 CDW DIRECT, LLC 001 CDW DIRECT, LLC

Customer Service $15/hour-$25.40/hour USA

Mar 25, 2025
Appeals Coordinator II • MedReview MedReview

Customer Service $50,000- $55,000 annually USA

Mar 25, 2025

Unlock 53,211 additional remote jobs, advanced search & email notifications

Too many emails? Declutter your inbox with Meco

Your home for reading newsletters

Before You Apply

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Financial Advocate @581 Advocate Aurora Health, Inc.

Customer Service

Salary 💸 $22.50 - $33.75 per hour	Remote Location USA
Job Type full-time	Posted Mar 22, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.