[Hiring] Customer Technical Services Representative @Silgan Containers Mfg Corp
Mar 22, 2025 - Silgan Containers Mfg Corp is hiring a remote Customer Technical Services Representative. 💸 Salary: annual salary based on experience. 📍Location: USA.
Role Description
Silgan Containers seeks a Customer Technical Services Representative to work remotely from the Kansas City area.
- Act as a technical liaison between Silgan’s manufacturing teams and our customers by delivering expert advice and technical solutions for packaging.
- Investigate, address, and resolve customer concerns, to uphold product quality and customer satisfaction.
- Oversee customer packaging initiatives, deliver technical education, and conduct testing to meet project and quality requirements.
- Contribute to new product development initiatives, cost-saving strategies, and regulatory compliance.
- Ensure quality standards by coordinating product evaluations and testing at customer sites.
- Assess materials and review performance specifications, container applications, and materials substitutions related to customer container use.
Qualifications
- A bachelor’s degree in Food Science, Microbiology, Chemistry, Packaging, Engineering, or a related scientific field.
- Proficiency in MS Office.
- Strong project management skills with demonstrated experience managing multiple priorities effectively.
- Strong listening, verbal, and written skills to engage and build customer relationships.
- Willingness to travel domestically up to 25% annually.
Benefits
- Annual salary based on experience, education, unique skills, performance, labor market conditions, and job location.
- Comprehensive benefits, including medical, dental, vision, prescription coverage, life insurance, and both short- and long-term disability.
- Add-on benefits like pet insurance and access to customized wellness programs, online workouts, and more.
- 401k plan with a 6 percent employer match.
- 15 paid vacation days, 10 paid holidays, which you are encouraged to take.
- On-the-job training, scholarships, and tuition reimbursement.
Company Description
America's largest metal food packaging producer, dedicated to sustainability and innovation. Silgan Containers is rethinking how to make the metal food can through increased recycled content, modern process overhauls, renewable energy procurement, and other innovative practices.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
annual salary based on experience
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 22, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
