[Hiring] Customer Support Representative @Entrepreneur Babes
Mar 26, 2025 - Entrepreneur Babes is hiring a remote Customer Support Representative. 💸 Salary: unspecified. 📍Location: USA.
Role Description
We are looking for a dedicated Customer Support Representative to join our passionate team at eCom Babes. In this fully remote role, you will be the first point of contact for our clients and prospective students, providing exceptional customer experiences while addressing inquiries, concerns, and technical support issues related to our platform and courses.
- Respond to customer inquiries via email, chat, and social media in a timely and professional manner
- Provide information about courses, services, and educational resources available
- Troubleshoot and resolve technical issues related to our platform
- Document customer interactions and maintain accurate records
- Gather customer feedback and relay insights to improve our services
- Assist with onboarding new customers and guiding them through our offerings
- Collaborate with the sales and marketing teams to enhance customer satisfaction
Qualifications
- Proven experience in a customer support role, preferably within the online education or eCommerce industries
- Familiarity with customer service software and tools
- Strong written and verbal communication skills
- Empathetic and patient attitude towards customers
- Ability to work independently and manage your time effectively
- Excellent problem-solving skills and attention to detail
- Passionate about helping others and creating a positive customer experience
- Fluent in English
- Reliable internet connection and access to a computer for remote work
Company Description
At eCom Babes, our mission is to empower women and to help them get more – more life, more money, more happiness. We want to provide women with the skills, knowledge, and confidence to start their own businesses or immediately provide value to another. We want to give them the tools to become the CEO’s of their own lives. To take control of their own destinies and build better, happier lives for themselves.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
