Customer Support Representative @OSCAR Pro

[Hiring] Customer Support Representative @OSCAR Pro

Feb 14, 2025 - OSCAR Pro is hiring a remote Customer Support Representative. 💸 Salary: unspecified. 📍Location: Canada.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Reporting to the Team Lead, Customer Support, we are looking for a Customer Support Representative to join our team. As our new Customer Support Representative, you will join a Customer Support team that ensures our clients receive the support they need to maximize our software’s potential and operate smoothly. You will provide expert guidance, troubleshoot issues, and help healthcare professionals navigate our platform effectively.

This role is ideal for someone who thrives in a customer-facing environment, enjoys problem-solving, and is passionate about enhancing the healthcare experience through technology.

Deliver a positive and supportive service experience.
Communicate clearly and professionally.
Document interactions and solutions.
Stay up to date on product knowledge.
Prioritize effectively.

Qualifications

A customer-first approach.
The interpersonal skills.
Adaptability and initiative.
The growth mindset.

Requirements

Experience working in a customer-focused role, whether in retail, hospitality, or another support function.
Exceptional communication skills and ability to translate complex ideas for a non-technical audience.
Ability to perform well under pressure and remain flexible in changing environments.
Open to learning from others and independently.

Benefits

Remote-first work environment.
Opportunities for growth within OSCAR Pro or across the broader WELL Health Technologies Group.
Supportive culture that balances professional success with personal well-being.

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📍	Be aware of the location restriction for this remote position: Canada
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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Customer Support Representative @OSCAR Pro

Customer Service

Salary 💸 unspecified	Remote Location Canada
Job Type full-time	Posted Feb 14, 2025

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️

📍	Be aware of the location restriction for this remote position: Canada
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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