Back to Remote jobs >
Customer Service
Customer Success Manager
@moengage
[Hiring] Customer Success Manager @moengage
Mar 20, 2025 - moengage is hiring a remote Customer Success Manager. 💸 Salary: unspecified. 📍Location: Northern America, Americas, Europe, EMEA, India, Asia, Africa, APAC.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
Be the point of contact for Accounts and be responsible for the growth of the customer.
- Advise clients on the most effective ways to use the MoEngage Platform
- Be a Product Evangelist, consulting the top internet companies on their growth
Qualifications
- 3-6 years of experience with clients or managed accounts, across Technical Account Management
- Understanding of the Mobile Ecosystem & App Marketing
- Previous experience in Success or Support Engineer role for a SaaS company is a plus
- SaaS and B2B experience is a must
- Ability to understand customer requirements and see how MoEngage can add value in various ways
- Take ownership of the relationship post sales and grow the customer
- Champion the product and be an evangelist
- Empathy - Needed in any client facing role, also important for working with other teams
- Strong written and verbal communication skills
- Awareness on Information Security concepts and Best Practices
Benefits
- Work at Scale and challenge yourself
- Work with a smart team which grew up in the Mobile First world
- We handle more than a billion messages every day
- Surrounded by really smart and passionate people as we scale much more to build a world class technology team
Similar Remote Jobs
More jobs at moengage
More Customer Service jobs
-
Customer Service unspecified Americas, EMEA, AsiaApr 16, 2025
More jobs in Northern America
-
Finance / Legal up to $5000 bonuses Northern America, Europe, AsiaApr 16, 2025
-
Devops / Sysadmin €66,000 - €84,000 eur Northern America, Europe, APACApr 16, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 54,696 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| 📍 | Be aware of the location restriction for this remote position: Northern America, Americas, Europe, EMEA, India, Asia, Africa, APAC |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
Northern America, Americas, Europe, EMEA, India, Asia, Africa, APAC
|
|
Job Type
full-time
|
Posted
Mar 20, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: Northern America, Americas, Europe, EMEA, India, Asia, Africa, APAC |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
