[Hiring] Customer Service Representative @Barcelona, Spain Donaldson Ibèrica Soluciones
Apr 01, 2025 - Barcelona, Spain Donaldson Ibèrica Soluciones is hiring a remote Customer Service Representative. 💸 Salary: unspecified. 📍Location: Spain.
Role Description
As a Customer Service Specialist, you will be focused on handling customers' purchasing orders for our Italian customers of Mobile Solutions Aftermarket. You will be developing strong relationships with the assigned accounts and supporting the sales team for continuous market growth of this region.
- Process, monitor and follow-up customers' purchasing orders
- Ensure effective service and administrative support for the assigned customer
- Provide delivery commitment to customers and follow-up on order activity, to alert customers and sales team in case of discrepancies
- Manage invoice creation, corrections, and the return of the material activities
- Receive and process customer inquiries on standard pricing, lead-time, products, and availability, through efficient and friendly communication with customers
- Coordinate internally with other departments, such as sales, logistics, finance and production, to keep all aware of customer activities
Qualifications
- Minimum of 1 year of experience in customer service, administration, or logistics
- Working knowledge of MS Office packages and Outlook
- Knowledge of Oracle R12, incoterms, payment terms and CRM are an asset
- Italian native and fluent English
- Flexibility, ability to multitask, manage time and adapt to changes
- Pro-active attitude, ability to take decisions when necessary, and to be a team player
Benefits
- Permanent contract
- Flexible work schedule (7 - 9:30 to 16 - 18:30)
- Hybrid working model (3 days of remote work per week)
- Onboarding process will be in the office for a period of 2 months
- Daily shuttle bus from Pl. España (Barcelona city) to our office (Terrassa)
- Attractive compensation package – including meal allowance, telework expenses and social benefits (after one year)
- International atmosphere, free coffee and fruit during office days
Company Description
Donaldson Company helps solve some of the world's most complex filtration and contamination control challenges, and is one of the largest global providers of unique filtration technologies and high-quality filters and parts.
- Our filtration technologies and products are used every day in a variety of industries and environments, including aerospace, agriculture, construction, food and beverage, manufacturing, mining, power generation, transportation and many more.
- Key to our success, our 14,000 employees support customers at sales, manufacturing and distribution centers from over 140 locations on six continents.
- The filtration market continues to grow. Customers' needs for filtration solutions continue to evolve. And the opportunities for our products and our people continue to expand.
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| 📍 | Be aware of the location restriction for this remote position: Spain |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
Spain
|
|
Job Type
full-time
|
Posted
Apr 01, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Spain |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
