[Hiring] Customer Support Representative @The Global Talent Co
Apr 04, 2025 - The Global Talent Co is hiring a remote Customer Support Representative. 💸 Salary: unspecified. 📍Location: Latin America (LATAM).
Role Description
We are looking for Customer Support Representatives to join our growing team and provide top-tier support to users. In this role, you will assist customers via chat, calls and email, ensuring timely and effective resolutions while maintaining a high level of customer satisfaction.
You will work with a fast-growing European B2B SaaS company that is transforming the hospitality industry through cutting-edge digital solutions. Specializing in hotel in-room technology, the company provides an all-in-one guest communication platform that enhances the customer experience while optimizing hotel operations.
Responsibilities
- Provide friendly, professional, and timely support via chat, calls and email.
- Assist customers with product information, troubleshooting, and issue resolution.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to identify opportunities for process improvement.
- Ensure all interactions align with the company’s customer service standards.
Requirements
- Fluent written English with strong communication skills.
- Previous experience in customer support, technical support, or a related field preferred.
- Ability to work independently in a remote setting and manage tasks efficiently.
- Strong problem-solving skills and attention to detail.
- Familiarity with CRM systems and customer support software is a plus.
- Availability to work PST.
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| 📍 | Be aware of the location restriction for this remote position: Latin America (LATAM) |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
Latin America (LATAM)
|
|
Job Type
full-time
|
Posted
Apr 04, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Latin America (LATAM) |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
