[Hiring] Customer Service Representative @INNOVATIVE AIR SOLUTIONS
Mar 31, 2025 - INNOVATIVE AIR SOLUTIONS is hiring a remote Customer Service Representative. 💸 Salary: unspecified. 📍Location: USA.
Role Description
INNOVATIVE AIR SOLUTIONS is seeking a motivated and enthusiastic Customer Service Representative to join our dedicated team. In this role, you will serve as the primary point of contact for our customers, providing exceptional service and support to ensure their needs are met. Your primary responsibilities will include:
- Handling customer inquiries
- Resolving issues
- Offering solutions related to our air solutions products and services
- Promoting our services and upselling additional products when appropriate
- Fostering positive customer relationships
- Enhancing overall customer satisfaction
If you have a passion for helping others and a keen ability to solve problems, this is a fantastic opportunity to grow your career in a thriving company that values innovation and collaboration.
Qualifications
- High school diploma or equivalent; further education is a plus
- Proven experience in customer service or a related field
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Ability to work in a fast-paced environment and manage multiple tasks
- Proficiency in Microsoft Office Suite and CRM software
- Customer-centric mindset with a positive attitude
Requirements
- Responding to customer inquiries via phone, email, and live chat
- Providing accurate information regarding air solutions products and services
- Resolving customer complaints and issues effectively and efficiently
- Tracking customer interactions and maintaining accurate records
- Collaborating with other departments to meet customer needs
- Upselling and promoting additional products and services when appropriate
- Gathering customer feedback to help improve service quality
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Training & Development
- Free Food & Snacks
- Wellness Resources
- Stock Option Plan
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 31, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
