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Customer Service
Customer Partner
@R1 RCM Holdco Inc.
[Hiring] Customer Partner @R1 RCM Holdco Inc.
Mar 21, 2025 - R1 RCM Holdco Inc. is hiring a remote Customer Partner. 💸 Salary: $50,065.98 - $77,527.90 per year. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
As our Customer Partner you will be responsible for providing client support and resolving issues related to the revenue cycle processes.
- Partner with client representatives and other R1 operators to perform detailed reviews of claims and denials
- Analyze data to mitigate back-end revenue leakage through contract negotiation, change management, and process improvement
- Work in a highly dynamic environment with ambiguity
- Prioritize and assist with project-specific tasks and participate in generating monthly internal/external reporting
- Maintain current resolution on assigned claims or projects
Qualifications
- Revenue Cycle experience or professional experience demonstrating progressive responsibility
- Bachelor’s degree or equivalent experience preferred
- Microsoft Office Suite experience necessary, with previous experience creating PowerPoint presentations and advanced Excel
- Knowledge of EPIC systems, including the ability to effectively navigate Epic Revenue cycle functions
Requirements
- High performing with great communication skills
- Ability to work with ambiguity in a highly dynamic environment
Benefits
- Competitive benefits package
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
$50,065.98 - $77,527.90 per year
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 21, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
