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Customer Care Agent @The Global Talent Co

[Hiring] Customer Care Agent @The Global Talent Co

Mar 11, 2025 - The Global Talent Co is hiring a remote Customer Care Agent. đź’¸ Salary: unspecified. đź“ŤLocation: Germany.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

As a Customer Care Agent (German Speaker), you will be the first point of contact for customers, ensuring a seamless and supportive experience. Your role will involve:

  • Responding to enquiries via email and live chat
  • Assisting with payments and orders
  • Collaborating with various departments to enhance customer satisfaction

This position is vital to maintaining the company's commitment to providing high-quality, patient-centred service while continuously improving customer care processes.

Qualifications

  • Fluent in German (spoken and written) with excellent communication skills
  • Strong problem-solving abilities and patience, even in high-pressure situations
  • Ability to work independently and as part of a team in a fast-paced environment
  • Interest in dermatology, healthcare, or beauty is a plus
  • Proficiency in MS Office and adaptability to new digital tools
  • Motivated, detail-oriented, and eager to provide an outstanding customer experience
  • Previous experience in customer service is beneficial, but candidates with a strong willingness to learn are encouraged to apply

Requirements

  • Fluent in German (spoken and written)
  • Strong problem-solving abilities
  • Ability to work independently and as part of a team
  • Interest in dermatology, healthcare, or beauty
  • Proficiency in MS Office
  • Motivated and detail-oriented
  • Previous customer service experience is beneficial

Company Description

Join a fast-growing, innovative healthcare company revolutionising dermatological care! Based in Germany, the company is dedicated to providing personalised and accessible online treatments for various skin concerns. With a strong focus on medical expertise, cutting-edge technology, and outstanding customer experience, they have already helped hundreds of thousands of patients. This is an exciting opportunity to be part of a dynamic team that is shaping the future of digital healthcare!

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đź“Ť Be aware of the location restriction for this remote position: Germany
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Back to Remote jobs  >   Customer Service
Customer Care Agent @The Global Talent Co
Customer Service
Salary đź’¸ unspecified
Remote Location
Germany
Job Type full-time
Posted Mar 11, 2025
Apply for this position Unlock 54,614 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Germany
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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