Community and Delight Manager @Everyday Dose Inc.

[Hiring] Community and Delight Manager @Everyday Dose Inc.

Apr 01, 2025 - Everyday Dose Inc. is hiring a remote Community and Delight Manager. đź’¸ Salary: competitive salary and performance-based bonuses. đź“ŤLocation: USA.

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Role Description

We’re looking for a Community and Delight Manager to be the heart and voice of Everyday Dose across our online communities. This role is for someone who lives for connection, thrives in creating joyful customer experiences, and knows how to turn everyday engagement into brand love.

  • Interact with customers across social media, forums, DMs, and comment sections in a voice that feels like us.
  • Initiate and moderate conversations that reflect the brand’s personality and values.
  • Surprise & delight our fans—spotlighting superfans, sharing UGC, and amplifying good vibes.
  • Contribute to manage and scale our brand ambassador, affiliate, or loyalty programs.
  • Cultivate real relationships with power users and micro-influencers.
  • Respond to reviews, testimonials, and feedback to keep customers feeling heard and valued.
  • Run giveaways, challenges, or brand rituals that create shareable moments.
  • Collaborate with the marketing team to bring product launches and brand moments to life through community activations.
  • Support the plan and execution of digital or IRL events, such as product tastings, live Q&As, or pop-ups.
  • Monitor sentiment, engagement, and community growth using social listening tools.
  • Report on what’s resonating—and bring back insights to help inform product, CX, and marketing strategy.
  • Flag customer pain points or patterns that need attention from the broader team.
  • Hire, manage, and develop a high-performing team of community coordinators and engagement specialists.
  • Drive strategy, content, and engagement in our private Facebook group to spark meaningful discussion and boost retention.
  • Collaborate with marketing, content, and support teams to align messaging and plan community-driven campaigns.
  • Create SOPs, implement tools and automation, and ensure the community function grows efficiently with the brand.

Benefits

  • Competitive salary and performance-based bonuses
  • Medical and dental benefits
  • Opportunities for professional development and growth within the company.
  • Monthly health & wellness stipend

Company Description

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đź“Ť Be aware of the location restriction for this remote position: USA
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Community and Delight Manager @Everyday Dose Inc.
Customer Service
Salary đź’¸ competitive salary and performance-based bonuses
Remote Location
USA
Job Type full-time
Posted Apr 01, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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