Back to Remote jobs >
Customer Service
Call Center Agent
@Greenshades Software
[Hiring] Call Center Agent @Greenshades Software
Apr 04, 2025 - Greenshades Software is hiring a remote Call Center Agent. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
Primary responsibility will be to provide exemplary customer support via email, phone, and live chat. You will work closely with clients to resolve basic technical issues, answer questions, and offer guidance on using our software and website resources effectively.
- Maintain and enhance the company's reputation by delivering exceptional customer service and ensuring client satisfaction.
- Provide timely and effective support to clients through phone, email, and live chat channels.
- Schedule and conduct client walkthroughs or training sessions as requested to ensure clients are proficient in using our software and website resources.
- Assist clients in resolving technical issues related to our software and website resources.
- Maintain accurate records of client interactions and technical issues, documenting solutions and insights for future reference.
- Quickly learn and stay up-to-date with a variety of websites and software programs to provide comprehensive support.
Qualifications
- Customer service experience is required.
- Strong computer skills with the ability to troubleshoot technical issues effectively.
- Proficiency in proper spelling, punctuation, and grammar when writing emails.
- Excellent communication skills on the phone, with a friendly and patient demeanor.
- Self-motivated and reliable, with a strong commitment to client satisfaction.
- Ability to quickly learn and navigate various websites and software programs.
- Previous experience in providing software and website support is desired.
Experience Requirements
- Entry Level
Similar Remote Jobs
More jobs at Greenshades Software
-
Software Development unspecified USAApr 09, 2025
-
Software Development unspecified USAMar 14, 2025
-
Project Management unspecified USAMar 10, 2025
More Customer Service jobs
-
Customer Service unspecified USAApr 10, 2025
-
Customer Service unspecified USAApr 10, 2025
More jobs in USA
-
Project Management unspecified USAApr 10, 2025
-
Data Analysis $75,000 - $85,000 USAApr 10, 2025 -
Design $80,000 to $100,000 usd USAApr 10, 2025
Kickstart Your Job Search
Need advice to apply?
Join our free
Webinar « 3
Mistakes to Avoid When Looking For A Remote Startup Job (And What To Do Instead) »
Register for free
Unlock 54,634 additional remote jobs, advanced search & email notifications
Get Access Now
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
Try for free - no card required.
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 04, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
