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Clinical Support Specialist
@Arine
[Hiring] Clinical Support Specialist @Arine
Mar 12, 2025 - Arine is hiring a remote Clinical Support Specialist. 💸 Salary: $17-22/hour. 📍Location: USA.
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Role Description
Are you passionate about improving patients' lives? Join our Clinical Care team at Arine! As a valued team member, you will utilize Arine's software platform to optimize patient outcomes, enhance patient care, and efficiently deliver our clinical services.
- Make outbound calls to patients, providers, and pharmacies to intervene in patient cases identified by Arine's platform using risk stratification algorithms.
- Obtain and record health and contact information, schedule appointments, resolve medication-related issues, and perform patient engagement activities.
- Answer inbound customer support requests and other assigned duties.
- Collaborate with Arine's Clinical Pharmacists and Product team to optimize operational processes and provide input on product development.
- Communicate effectively and maintain a cooperative working relationship with clients and colleagues.
- Accept constructive feedback professionally and continuously learn new skills to deliver quality customer service and patient care.
Qualifications
- A Bachelor's degree in Health Sciences or a related field or a healthcare background with certification (e.g., Pharmacy Technician, Certified Medical Assistant - NCMA/RMA/CMA, Behavioral Health Technician)
- Ability to prioritize effectively and work in a fast-paced environment
- Knowledge of basic medical terminology and medication names (brand and generic)
- Excellent written and oral communication skills
- Strong computer skills, including proficiency in Microsoft 365 and Google Workspace
- A team player mindset with the ability to work independently
- Ability to work 40 hours/week (Monday-Saturday up to 7PM Pacific Time)
Requirements
- Ability to pass a background check
- Must live in and be eligible to work in the United States
Benefits
- Dynamic role with opportunities to contribute to the company's growth
- Unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs
- Temp-to-hire position for a minimum of 3 months, with the possibility of extension or conversion to a permanent role based on performance and business needs
- Full benefits starting from day one during the temporary period
- Hourly pay rate for this position is: $17-22/hour
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Customer Service
Customer Service
|
Salary
💸
$17-22/hour
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 12, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
