Client Support Manager @Novakid School

[Hiring] Client Support Manager @Novakid School

Mar 21, 2025 - Novakid School is hiring a remote Client Support Manager. đź’¸ Salary: unspecified. đź“ŤLocation: Turkey.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are looking for the client support manager with knowledge of Turkish at the advanced / bi-lingual level.

  • Support users in Turkish, solving problems that arise during the lesson
  • Resolving complex cases in chat or by calls
  • Assisting with translations into Turkish (instructions, clients’ responses templates etc)
  • Assisting with Non Assisted Support (chat bot)

Qualifications

  • Knowledge of Turkish - Advanced (at least C1)
  • Knowledge of English (at least B2)
  • Experience of working in a language school welcome
  • Experienced PC user
  • Organizational skills
  • Ability to handle lots of information
  • Responsibility and care
  • Multi-tasking

Requirements

  • Remote work, you can work from almost anywhere
  • Full time work - 40 hours per week (one working day on weekend)
  • Interesting project, please contact us!

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Before You Apply
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đź“Ť Be aware of the location restriction for this remote position: Turkey
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Client Support Manager @Novakid School
Customer Service
Salary đź’¸ unspecified
Remote Location
Turkey
Job Type full-time
Posted Mar 21, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: Turkey
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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