[Hiring] Client Satisfaction Representative @TalentPop App
Apr 04, 2025 - TalentPop App is hiring a remote Client Satisfaction Representative. 💸 Salary: up to $4 usd per hour. 📍Location: Kenya.
Role Description
Join Our Team as a Client Satisfaction Representative (Voice and Chat)! Prioritize client satisfaction through prompt issue resolution and quality service!
You'll be the friendly voice and helpful support that our clients rely on. Your mix of verbal and written communication skills will ensure customer issues are resolved efficiently, leaving a lasting positive impression.
What You'll Do:
- Provide exceptional support via inbound calls, chat, and email.
- Troubleshoot issues effectively and find quick resolutions.
- Personalize interactions to build strong customer relationships.
- Work closely with your team to enhance the customer experience.
- Offer feedback to refine our service quality.
Qualifications
- 1+ Year of experience in customer support or a similar role.
- Excellent written and verbal communication skills.
- Comfortable using customer support tools like Zendesk or Freshdesk (preferred).
- Proficient in Excel or Google Sheets.
- Calm and solution-focused under pressure.
- Familiarity with eCommerce and CRM systems is a plus.
Requirements
- Personal PC or laptop with a minimum i5 processor.
- Stable internet connection with at least 15 Mbps upload and download speeds.
Benefits
- Up to $4 USD per hour with annual increases.
- Comprehensive health and dental coverage.
- Paid Time Off to recharge.
- Performance Bonuses for your hard work.
- Permanent work-from-home setup.
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| 📍 | Be aware of the location restriction for this remote position: Kenya |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
up to $4 usd per hour
|
Remote
Location
Kenya
|
|
Job Type
full-time
|
Posted
Apr 04, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Kenya |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
