[Hiring] Claims Analyst I/II @Cabrillo Coastal General Insurance Agency
Mar 29, 2025 - Cabrillo Coastal General Insurance Agency is hiring a remote Claims Analyst I/II. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
Role Description
Our Claims Analyst I’s are our entry-level team members who are selected for, participate in and earn the opportunity to graduate from our Harbor Claims College. During Claims College, they are considered students and learn how to handle basic claims the Harbor Claims way in both a classroom and hands-on environment. After successful completion of Harbor Claims College, our Claims Analysts I initially focus their attention on providing constant, top-quality and highly-responsive service to our customers in order to successfully handle first notice of loss (FNOL) communications and or routine claims inquiries and/or issues from policyholders, agents and other Company team members.
- Provide outstanding service to Harbor Claims external and internal customers
- Utilize tact, diplomacy and professional communication skills
- Respond to claimants’, agents’ and third party representatives’ routine claims, policy and other related inquiries
- Handle first notice of loss communication and/or communicate with customers on assigned pending claims files
- Assign applicable claims to independent and/or Harbor Claims field adjusters
- Provide professional and responsive assistance on pending claims
- Analyze claims information to determine appropriate settlement
- Maintain claims files in compliance with governmental regulations and Company standards
- Assist in review of designated files for subrogation potential
- Actively contribute as a member of the Harbor Claims Team
- Participate in and/or assist with “special” Company projects
- Dynamically enhance Company’s success by taking advantage of learning and development opportunities
Qualifications
- Bachelor’s Degree or equivalent work experience
- Insurance-related degree or residential property claims customer service experience is highly desirable
- A current 6-20 adjuster license, other applicable states’ adjuster license/s and/or required obtainment of specified license/s within three months of hire
Requirements
- Quality-oriented
- Detail-oriented
- Self-starter
- Team player
- Multi-tasker
- Adaptability and flexibility
- Strong work ethic
- Positive “can do” attitude
- Collaborator
- Financially-oriented
- Service-oriented
- Coachable
- Dependable
- Effective decision-making
- Time management/working under tight deadlines
- Information and financial review and analyses
- Organization
- Problem analyses/solving
- Active listening
- Oral and written communication
- Interpersonal communication
- Strong knowledge of business writing, grammar and punctuation rules
- Telephone and email business etiquette rules
- Desktop computer operations
- Standard business software and web-based engine operations (e.g., Microsoft Word, Microsoft Excel, Microsoft Outlook and Internet Explorer)
- MS Access and MS PowerPoint a plus
Company Description
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 29, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
