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Apheresis Telerecruiter I @American National Red Cross

[Hiring] Apheresis Telerecruiter I @American National Red Cross

Mar 27, 2025 - American National Red Cross is hiring a remote Apheresis Telerecruiter I. 💸 Salary: $16.78/hr + shift differential. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Joining the American Red Cross is like nothing else. You become a vital part of the world’s largest humanitarian network.

  • Recruit prospective blood donors from a variety of sources by phoning individuals to make donation appointments.
  • Contact active, lapsed and occasional apheresis and/or whole blood donors to increase the frequency of donations.
  • Increase the number of donors at fixed sites or mobile unit blood drives to meet the collections goals.
  • Positively impact the quality of service to donors and groups, increasing the availability of blood products.
  • Coordinate reminder calls, follow-up, logging of data, maintenance of records and special projects to achieve established goals.
  • Provide support, development and/or leadership guidance to volunteers.

Qualifications

  • High School or equivalent required.
  • Up to one-year related experience.
  • Telephone and customer service or telemarketing experience is required.
  • Sales Experience (Preferred not Required).
  • Navigating through Multiple Computer Systems.

Requirements

  • Contact by telephone current apheresis and/or whole blood donors to recruit for donation.
  • Schedule appointments to ensure maximum number of donors are scheduled each day.
  • Follow a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience.
  • Maintain daily production standard, including phone calls and appointments per hour, to meet established collection goals.
  • Develop a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates.
  • Maintain accurate records of donors/groups contacted and appointments scheduled to avoid errors and ensure sufficient donor availability.
  • May work collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs.

Benefits

  • Medical, Dental Vision plans.
  • Health Spending Accounts & Flexible Spending Accounts.
  • PTO: Starting at 15 days a year; based on type of job and tenure.
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
  • 401K with up to 6% match.
  • Paid Family Leave.
  • Employee Assistance.
  • Disability and Insurance: Short + Long Term.
  • Service Awards and recognition.

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Before You Apply
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apheresis Telerecruiter I @American National Red Cross
Customer Service
Salary 💸 $16.78/hr + shift differential
Remote Location
USA
Job Type full-time
Posted Mar 27, 2025
Apply for this position Unlock 54,799 Remote Jobs
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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