[Hiring] Answering Service Representative @QuickTeam
Apr 03, 2025 - QuickTeam is hiring a remote Answering Service Representative. 💸 Salary: $0.20 – $0.40 per minute. 📍Location: Philippines.
Role Description
We're looking for a friendly, detail-oriented, and professional Answering Service Representative to handle inbound calls for a variety of small businesses. You’ll act as the first point of contact—answering calls, taking messages, scheduling appointments, and transferring calls as needed. This is a remote role with flexible scheduling options.
Pay Structure:
- This role is 100% pay-per-minute of active call time.
- You will be compensated based on the number of minutes you are actively on calls, not by the hour.
- Pay Rate: $0.20 – $0.40 per minute.
- Billing occurs only during live call time (not waiting time or idle time).
- Payout Frequency: Weekly via Wise.
- Your rate will be determined based on experience, performance, reliability, and language skills.
- Performance reviews and rate increases are available after 90 days of consistent high-quality work.
Responsibilities
- Answer incoming calls in a warm, professional manner.
- Follow provided scripts and client instructions.
- Take accurate messages and deliver via email, SMS, or CRM.
- Transfer calls to appropriate departments or contacts.
- Use scheduling software (Calendly, Google Calendar, etc.) to book appointments.
- Document call summaries and notes in CRM.
- Handle multiple clients with professionalism and discretion.
- Maintain confidentiality and data security.
Requirements
- Fluent English speaker with neutral accent.
- Fast and reliable internet (minimum 10 Mbps).
- Quiet work environment with headset and backup power/internet.
- Comfortable using VoIP, CRM, and basic computer apps.
- Ability to multitask and manage calls for multiple clients.
- Great written and verbal communication skills.
- Typing speed of at least 45 WPM.
Benefits
- Night differential pay.
- Weekend or holiday incentives.
- Performance-based raises after 90 days.
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| đź“Ť | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
$0.20 – $0.40 per minute
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Remote
Location
Philippines
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Job Type
part-time
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Posted
Apr 03, 2025
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| đź“Ť | Be aware of the location restriction for this remote position: Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
