[Hiring] Virtual Licensed Personal Lines Insurance Specialist @Foundever®

Role Description

Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!

• A Producer Personal Lines License is required for this position. Please have your NPN# ready for the application.
• We deliver leading customer experience (CX) solutions to global insurance clients that offer their consumers many products including life, health, property and casualty, long-term care, retirement planning, investments, roadside assistance, and warranty as one of the largest global providers of CX products.
• All calls are inbound calls only - no cold calling.
• This position is temporary, with the potential for a permanent position after the contract ends.
• A distraction-free and quiet workspace is essential during training and work hours. Furry friends and household commotion should take a back seat.

Qualifications

• A Producer Personal Lines License is required for this position.
• Preferred 6 months – 2 years of relevant work experience.
• Must be at least 18 years old.
• High school diploma or GED equivalent required.
• Must have open availability during operating hours.
• Professional customer service aptitude is essential and basic conflict resolution.
• Must reside in Georgia.

Requirements

• Strong skills in delivering exceptional service.
• Consistent dependability and responsibility.
• Ability to assess situations and develop empathetic solutions.
• A personal drive to serve others with compassion.
• Strong organizational abilities are crucial for success in this role.
• Ability to navigate system tools to search for answers & information.
• Ability to independently study and successfully pass continued education to keep license active. Paid continued education by Foundever.

Benefits

• Competitive Compensation: $19/H
• Paid Training: $18/H - $19/H
• Flexible Remote Work: Enjoy the flexibility of a remote work environment, with weekend shifts as needed. No less than 40 hrs. per week.
• Comprehensive Benefits: Including 401(k) matching, health, dental, and vision insurance, disability insurance, paid time off, opportunities for bonuses, and career growth.
• Temporary Position with Possibility of Permanent Role: This job is initially temporary, but there are opportunities for a permanent position based on performance and business needs.

Home Setup Requirements

• Provided Equipment: Foundever will ship necessary equipment, including a headset.
• Internet Requirements: A hardwired high speed internet connection.
• Work Environment: A quiet, distraction-free space is essential; webcam video presence will be required during training and production. Cannot be a primary care provider during hours of operation.