[Hiring] Virtual Client Support Associate @Lisa Russel

Role Description

Looking for a work-from-home career but don't have industry experience? AO is expanding and seeking motivated, people-focused individuals ready to learn, grow, and build a rewarding career from home.

As a Remote Customer Service & Benefits Representative, you'll work virtually with individuals and families who are seeking information about available benefits. You'll answer questions, explain coverage options, assist with enrollment, and provide ongoing client support. No previous insurance experience is required.

Qualifications

• Friendly and comfortable communicating with people
• A strong listener
• Positive and willing to learn
• Self-motivated and dependable
• Organized and able to manage your time
• Comfortable working independently from home
• Coachable and receptive to feedback
• Comfortable learning new technology
• Interested in personal and professional growth
• Motivated by performance-based earning potential

Requirements

• Be at least 18 years of age
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have access to a computer or laptop with webcam and microphone
• Maintain reliable high-speed internet
• Have a quiet, professional workspace
• Be comfortable communicating through Zoom
• Be willing and able to obtain the required state Life & Health Insurance License

Benefits

• Weekly commission-based pay
• Performance bonuses
• Uncapped earning potential
• Renewal and residual income opportunities
• Leadership compensation opportunities
• Performance-based recognition and incentives
• Company-supported life insurance
• Accidental death benefit coverage
• Health insurance reimbursement program
• Union representation
• Leadership development opportunities
• Professional conferences and recognition events
• Performance-based incentive travel
• Long-term career advancement opportunities