[Hiring] Virtual Assistant / Customer & Executive Support @Somewhere

Role Description

The Virtual Assistant / Customer & Executive Support Specialist will serve as a flexible support resource across both customer-facing and internal responsibilities. This is not a narrow, task-based VA position. The ideal candidate is proactive, organized, resourceful, and comfortable switching between different types of work throughout the day.

• Responding to customer support tickets or answering calls.
• Ordering supplies, researching products, coordinating deliveries, helping with travel arrangements, or following up on administrative tasks for leadership.
• Taking ownership, using good judgment, and getting things done without requiring constant direction.

Qualifications

• 2+ years of experience in Virtual Assistance, Customer Support, Executive Assistance, Administrative Support, Operations, or a similar role.
• Strong written and spoken English.
• Experience with customer support via email, ticketing systems, chat, or phone.
• Strong computer and internet research skills.
• Proficiency with Google Workspace, Microsoft Office, or similar productivity tools.
• Experience with calendar management and scheduling.
• Comfortable learning new software and technology quickly.
• Experience coordinating purchases, vendors, deliveries, or other administrative logistics is a plus.
• Experience supporting a U.S.-based company, executive, or customer base is strongly preferred.

Requirements

• Highly organized and detail-oriented.
• Proactive and self-directed.
• Excellent follow-through.
• Reliable and dependable.
• Strong communication skills.
• Professional and customer-focused.
• Resourceful and comfortable solving problems independently.
• Able to prioritize multiple requests.
• Comfortable working with ambiguity.
• Strong sense of ownership.
• Discreet and trustworthy.
• Adaptable and willing to take on a variety of responsibilities.
• Comfortable asking questions when clarification is genuinely needed, while still being able to figure things out independently.

Benefits

• Compensation: $1,300 – $2,000 USD/month, depending on experience.
• Location: Remote, Philippines, Latin America, or South Africa.
• Schedule: Full-Time, U.S. business hours overlap required.