[Hiring] Virtual Aesthetic Front Desk & Patient Care Coordinator @Staffing for Doctors

Role Description

We are seeking a vibrant, highly organized, and articulate Virtual Aesthetic Front Desk & Patient Care Coordinator (Female Candidate Preferred) to manage front-office communications, patient engagement, and appointment scheduling for a premier medical aesthetics practice. In this key role, you will serve as the primary voice and digital brand ambassador for our clinic—handling inbound and outbound phone calls, managing extensive patient SMS texting, scheduling consultations in Aesthetic Records EHR, and supporting social media inquiries via Instagram DMs.

The ideal candidate possesses an exceptionally warm, friendly, and accent-free spoken English voice paired with high digital literacy, thriving in a high-touch messaging environment (~20 calls/day plus high-volume texting) while navigating telephone systems (Nextiva transitioning to Lead AR).

Qualifications

• Aesthetic EHR Experience: Hands-on experience navigating Aesthetic Records EHR for scheduling and patient management.
• Communication Skills: Exceptional, clear, accent-free spoken English with an upbeat, professional phone demeanor.
• Texting & Tech Proficiency: Fast, accurate SMS texting and digital communication capabilities.
• Demographic Preference: Female candidate preferred per practice branding guidelines.
• Schedule Commitment: Full availability for Tuesday–Friday (10:00 AM–6:00 PM) and Saturday (12:00 PM–6:00 PM).
• Remote Workspace: Private, HIPAA-compliant home workspace equipped with a computer (PC/Mac), high-speed internet, backup power/internet solutions, and a noise-canceling headset.

Requirements

• Role Title: Virtual Aesthetic Front Desk & Patient Care Coordinator
• Status: Full-Time (40 Hours / Week)
• Schedule: Tuesday – Friday: 10:00 AM – 6:00 PM | Saturday: 12:00 PM – 6:00 PM (Off Sunday & Monday)
• Core EHR & Phone Systems: Aesthetic Records EHR, Nextiva transitioning to Lead AR
• Communication Channels: Phone (~20 calls/day), heavy SMS texting, Instagram DMs

Benefits

• Competitive salary
• Flexible work schedule
• Opportunity for professional growth

Ideal Candidate Profile

You are an energetic, customer-centric Virtual Assistant who loves engaging with medical aesthetic clients. You navigate Aesthetic Records with ease, keep provider schedules filled, and effortlessly balance phone calls, rapid patient texting, and Instagram inquiries with accuracy and charm.