[Hiring] VIP Client Services Coordinator @Hopesglobalgetaways

Role Description

We are seeking polished, detail-oriented individuals to join our remote team as VIP Client Services Coordinator. This role focuses on delivering attentive, personalized support to clients who value responsive communication, organized planning, and a smooth experience from initial inquiry through final trip preparation.

• Build strong client relationships by learning about preferred destinations, dates, interests, priorities, special requests, and budget expectations.
• Research and compare resorts, hotels, cruises, transportation, private transfers, tours, excursions, activities, and vacation packages using approved resources.
• Assist with coordinating selected services while keeping confirmations, reservation details, schedules, and itinerary information accurate and organized.
• Provide elevated client support through timely updates, thoughtful follow-up, answers to planning questions, and assistance with routine changes or special requests.
• Maintain detailed client records, monitor important deadlines, review arrangements for accuracy, and continue developing knowledge of destinations and supplier offerings.

Qualifications

• Excellent written and verbal communication skills
• Professional, personable, and service-focused approach
• Strong organization and close attention to detail
• Ability to provide responsive and personalized client support
• Comfortable researching and comparing multiple options
• Able to manage several requests, deadlines, and follow-up responsibilities
• Willingness to learn new digital platforms, systems, and processes
• Dependable, adaptable, and solution-oriented
• Strong time-management and follow-through skills
• Self-motivated and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region

Requirements

• Previous travel-industry experience is not required.

Benefits

• Fully remote opportunity with flexible part-time and full-time scheduling
• Structured onboarding and beginner-friendly training
• No previous professional travel experience required
• Ongoing team guidance and educational support
• Destination and supplier learning opportunities
• Opportunities to strengthen client relations, communication, research, and coordination skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition opportunities
• Qualifying travel discounts and industry-related benefits
• Supportive and collaborative virtual team environment