[Hiring] Telephone Survey Interviewer @Nichols Research

Role Description

We are currently seeking Work-From-Home Telephone Interviewers to conduct market research surveys. As a Telephone Interviewer, you will:

• Place outbound calls using our VOIP telephone software
• Explain the purpose of the survey and answer respondent questions
• Read computer-based survey questions clearly and verbatim
• Accurately record survey responses
• Clarify vague or incomplete responses when appropriate
• Follow all survey and data collection procedures

This position does not involve sales, collections, fundraising, or telemarketing. There are no sales quotas and compensation is not commission-based.

Topics covered in our surveys include current events, healthcare, customer satisfaction, politics, media usage, consumer products, and more.

Qualifications

• Excellent reading, listening, and verbal communication skills
• Strong dependability and professionalism
• Basic to intermediate computer skills
• A quiet home workspace free from distractions
• A desktop or laptop computer
• A modern web browser (Chrome, Firefox, Edge, etc.)
• Reliable high-speed internet with a minimum upload speed of 10 Mbps
• A personal mobile phone
• A webcam, microphone, and speakers/headset

Requirements

• Starting pay ranges from $11.00 to $13.00 per hour
• Pay increases may be available based on production and availability
• Work is supervised remotely by experienced supervisors
• Calls may be monitored for quality assurance and training purposes
• Prior telephone interviewing or call center experience is a plus
• Spanish bilingual candidates are encouraged to apply

Benefits

• Paid training
• Flexible scheduling
• We provide the software needed to conduct calls from your computer
• You will not incur any telephone charges while working