[Hiring] Telecaller @Varaha

Role Description

The Telecaller will be responsible for engaging with farmers over the phone based on the provided SOP.

• Access and review project dashboards to validate photographs and videos submitted by field staff against defined project requirements.
• Verify the accuracy, completeness, and relevance of photographic evidence captured in the field.
• Identify and flag discrepancies, errors, or missing data in submitted records.
• Maintain a log of validation findings and ensure timely communication of issues to the respective field teams.
• Share daily updates on identified issues and required corrective actions via email.
• Coordinate with field teams to ensure prompt resolution and resubmission of corrected evidence.
• Support continuous improvement of data validation and reporting processes.

Qualifications

• Qualification: Anything above 12th is acceptable, but a graduate degree is preferred.
• Knowledge of agriculture practices, especially AWD, is preferred.
• Must be able to communicate effectively with farmers and rural stakeholders.
• Prior experience is preferred.

Requirements

• Must be a local candidate who can fluently speak and understand the local district/state language.
• Proficiency in Hindi and Bengali is preferable.

Company Description

Varaha is a global, leading, climate tech venture focused on carbon removal solutions such as:

• Regenerative agriculture
• Afforestation
• Biochar
• Enhanced rock weathering

We support smallholder land stewards at scale, removing and avoiding more than 1 million tons of CO2 and distributing the majority of the revenues to over 100,000 smallholder land stewards in South Asia and Sub-Saharan Africa.

Backed by leading global investors, our founding and management team has a stellar track record of successfully scaling projects and products to millions of smallholder land stewards at leading agriculture and tech businesses.

Skills

• Telecalling
• Farmer Communication
• Customer Relationship Management
• Rural Outreach
• Data Validation
• Photo & Video Verification
• Quality Assurance
• Documentation
• Report Preparation
• Email Communication
• Dashboard Monitoring
• Issue Resolution
• Coordination
• Data Accuracy
• MS Excel
• Agriculture Knowledge