[Hiring] Technical Support Engineer II @TraceLink

Role Description

TraceLink is the world’s largest Agentic Business Network, enabling life sciences and healthcare companies to build and manage a scalable digital workforce of governed, no-code AI agents that execute and coordinate mission-critical supply chain operations alongside human teams.

Powered by the Integrate-Once™ OPUS platform, TraceLink links more than 300,000 network participants, enabling multi-enterprise processes at global scale.

Founded in 2009 with the simple mission of protecting patients, today TraceLink has 5 global offices, over 800 employees and more than 1700 customers in over 60 countries around the world.

Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.

TraceLink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.

Qualifications

• Experience in life sciences or healthcare industries.
• Strong understanding of supply chain operations.
• Proficiency in no-code AI technologies.

Requirements

• Ability to work collaboratively with cross-functional teams.
• Excellent communication skills.
• Problem-solving mindset.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness benefits.
• Opportunities for professional development and growth.

Company Description

TraceLink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.