[Hiring] Support Associate @Wolt - English

Role Description

Join Wolt for a (Fully Remote) - Georgian & English Speaking Support Associate (Local Team) - Full-Time role in Georgia!

Please note:

• This remote opportunity is only available to candidates who reside in Batumi, Gori, Zugdidi, Poti, Kutaisi.
• The role is offered as a 6-month fixed-term contract. While there is no guarantee of extension or permanent employment, any future opportunities will be based on business needs.

Are you a strong communicator? Do you thrive in a dynamic environment? Love helping people and solving problems? If your answer is yes, then this opportunity might be perfect for you!

We’re looking for full-time (40 hrs/week) Support Associates who are fluent in Georgian and have professional working proficiency in English, both written and spoken.

You'll join our remote support team as part of our Georgian Support Team. As part of our in-country support crew, you’ll play a key role in keeping our local operations running smoothly and ensuring our customers, courier partners, and venues get world-class support.

Qualifications

• No previous customer service experience? No problem! We’ll teach you everything you need to know. If you do have experience, that’s a bonus - but not a requirement.
• Are a clear and empathetic communicator with a naturally customer-focused approach.
• Learn new things quickly and feel comfortable handling multiple tasks in a fast-paced environment.
• Have availability to work 5 days per week across different shift types, including mornings, evenings, and weekends, as our operation runs 24/7.
• Have written and spoken fluency in Georgian and have professional working proficiency in English.
• Work well independently and feel comfortable in a remote environment.

Requirements

• Assisting customers, courier partners, and venues across multiple countries via live chat and phone.
• Helping ensure smooth and efficient delivery operations.
• Growing your skills while working with teams across Wolt to improve our support operations.

Benefits

• Medical insurance.
• 2 paid vacation days per month.
• Wolt credits cashback benefit.
• Sports discounts.
• Wolt-wide learning and development opportunities.
• A supportive, collaborative, and fast-growing environment where you can build your career.

Company Description

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.