[Hiring] Sr Order Entry Associate @1-800-Flowers.com, Inc.

Role Description

The Sr. Order Entry Associate will strive to process complete and accurate Consumer and Corporate Sales Orders. Other responsibilities include:

• Communicating with internal Order Processing Leadership for work.
• Asking questions to accurately process the orders.
• Receiving feedback as needed.
• Flexibility and multi-tasking in a fast-paced environment.

Qualifications

• High School Diploma or equivalent.
• Must meet or exceed the performance standards set by your base department.
• A flexible, positive “can do” attitude is required.
• Excellent verbal and written communication skills are required.
• Strong organizational skills are required to meet changing business requirements.
• Demonstrated ability to handle confidential information with discretion.
• Applicant must attend and successfully pass classroom training and meet all performance expectations.
• A demonstrated ability to work and contribute effectively in a team-oriented atmosphere is essential.

Requirements

• Provide timely and accurate handling of both Consumer and Corporate Sales Orders.
• Position requires flexibility and will be utilized in many different areas.
• Must be able to work 40 hours per week along with overtime as needed.
• Ability to work a flexible schedule, including evenings and weekends.
• Detail oriented with a strong emphasis on accuracy.
• Must be knowledgeable in Microsoft Word.
• Must be proficient in Microsoft Excel.

System Requirements

• Minimum Network (internet) requirements:
• Download speed 5mbs.
• Upload speed 3mbs (preferably a wired connection NOT wireless).
• Satellite Dish NOT acceptable.
• Preferred Hardware and Internet Service Speeds Specification:
• Download speed Over 100mbs.
• Upload speed 10+mbs (with a wired connection NOT wireless).
• Windows 10 operating system.
• 8-32 Gigabytes of RAM.
• 50GB available space on your Hard Drive.
• Apple or Windows PC Laptop or Desktop computer.
• NO Chromebook, iPad, tablet PCs, smart watches, smart phones etc.
• Current IOS or Windows 10 OS.
• 8th-10th Gen Intel or AMD Ryzen CPU.
• Required: USB headset with mic (cordless NOT recommended).
• Required: 1024 x 768 resolution minimum on home monitors or screens, 2 screens.
• Required: Mouse/touchpad and keyboard.
• Required: Cellphone or landline (for DUO).

Knowledge, Skills and Abilities

• Knowledge:
  • Administrative and clerical procedures and systems.
  • Principles and processes for providing customer and personal services.
  • Structure and content of the English language.
• Skills:
  • Active Learning.
  • Active Listening.
  • Critical Thinking.
  • Monitoring.
  • Reading Comprehension.
  • Speaking.
  • Writing.
  • Time Management.
  • Coordination.
  • Instructing.
  • Service Orientation.
  • Social Perceptiveness.
  • Teamwork.
• Abilities:
  • Oral Comprehension.
  • Oral Expression.
  • Perceptual Speed.
  • Problem Sensitivity.
  • Selective Attention.
  • Spatial Orientation.
  • Speed of Closure.
  • Time Sharing.
  • Written Comprehension.
  • Written Expression.
  • Extent Flexibility.
  • Gross Body Coordination.

Physical Demand and Work Effort

• Keying/typing, sitting, standing, walking.
• Performing physical activities that require considerable use of your arms and legs.
• Constant mental and/or visual attention; the work is either repetitive or diversified.
• The job is typically performed under comfortable working conditions.
• Compliance with company attendance standards.

The expected hourly rate for this position is $15.25. The actual compensation will be determined by experience and other factors permitted by the law.

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