[Hiring] Service Operations Associate @Truedirectionhi

Role Description

We're seeking a Service Operations Associate to support day to day client service and coordination activities within a travel focused environment. This role is centered around organization, communication, research, and making sure important details are handled accurately and efficiently.

• Assist with coordinating client requests and service needs
• Organize schedules, records, and important trip information
• Research travel related options and resources
• Communicate with clients and industry partners
• Monitor updates, confirmations, and changes
• Help maintain accurate and organized information
• Assist with resolving routine questions and requests
• Support smooth day to day service operations

Qualifications

• Strong organizational and communication skills
• Reliable and detail oriented
• Professional and friendly approach to client service
• Comfortable managing multiple priorities
• Able to work independently in a remote environment
• Comfortable learning new software and systems
• Previous industry experience is not required

Requirements

• Applicants must be legally authorized to work in the United States, United Kingdom, Australia, or Mexico.

Benefits

• Fully remote work environment
• Flexible scheduling
• Training and ongoing guidance
• Access to industry tools and resources
• Opportunities to develop professional experience within the travel industry