[Hiring] Service Contract Specialist @Siemens Healthineers

Role Description

As the Service Contract Specialist, you will be responsible for the quoting and booking of Service Contracts and working on tender process preparation. You will liaise with internal staff and external stakeholders to ensure accuracy and compliance in preparation, submission, and booking of the quotes, tenders, and purchase orders.

Role Responsibilities:

• Validate and book Service Contracts or Purchase Orders.
• Prepare Service Contract quotations in partnership with the Service Manager and acquire appropriate approvals.
• Drive the Service Contract renewal process by preparing and reviewing quotes with stakeholders, sending quotes to customers, and validating and booking orders in the system.
• Process warranty contracts.
• Drive the quote and tender process from reading the tender specifications until submission of the tender documents (via postal services or through electronic platforms).
• Input and maintain the accuracy of customer-related data in SAP.
• Respond to customer inquiries (both internal and external) in a timely manner.
• Develop and submit monthly reports and forecasts, as required.
• Participate in continuous improvement initiatives and team building activities.
• Participate in internal and external audits (SOX & PWC).

Qualifications

• Bachelor's Degree or equivalent related experience.
• Experience with SAP preferable, Salesforce or equivalent ERP product also considered.
• Excellent written and verbal communication skills.
• Service-oriented towards customers and internal stakeholders.
• Strong organizational skills and ability to prioritize tasks.
• Ability to collaborate effectively with local and global internal teams.
• Ability and confidence to work autonomously.
• Self-motivated and results-focused.

Benefits

• Flexible working environment.
• Resources for professional and personal growth.
• Celebration of diversity and individuality.