Senior Customer Assurance Analyst @Wiz
Customer Service
Salary 138000-189000 p..
Remote Location
🇺🇸 USA Only
Employment Type full-time
Posted YDay

[Hiring] Senior Customer Assurance Analyst @Wiz

YDay - Wiz is hiring a remote Senior Customer Assurance Analyst. 💸 Salary: 138000-189000 per year 📍Location: USA

Role Description

Come join the organization that is redefining security for the AI era. As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.

At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our momentous growth. Come join our team and help us create secure cloud environments that allow even the best companies to move faster, all while having some fun!

Qualifications

  • 1+ years of experience on a Customer Assurance, Security Trust, or Third-Party Risk Management (TPRM) team, including prior work on 100+ security questionnaires.
  • 3+ years of other experience in relevant security roles, such as Security Engineering, Solutions Engineering, Risk Management, Compliance, or Technical Account Management.
  • Excellent written and verbal communication, especially when customer-facing.
  • Ability to collaborate and communicate with technical and non-technical audiences alike.
  • Conversational familiarity with cloud-native security controls in AWS or GCP.
  • Experience working in organizations that develop software and/or operate managed infrastructure and technology services for their own customers.
  • A keen eye for detail, ensuring accuracy in customer responses and compliance documentation.

Requirements

  • Experience creating and iteratively improving AI technologies.
  • Familiarity with an Agile methodology.
  • Experience working in a fast-paced, high-growth tech environment, such as at a Security startup or B2B SaaS firm, ideally on a remote and globally distributed team.
  • Hands-on experience building, administering, or using enterprise cloud security tools, such as CNAPP, CSPM, or CIEM solutions.
  • Strong meme game.

Responsibilities

  • Use AI tools to lead and support the timely completion of customer security questionnaires within daily SLAs, balancing speed with strict technical accuracy.
  • Communicate across global teams with thoughtfulness, especially humble self-awareness about your strengths and weaknesses, sensitivity to others’ perspectives and priorities, and contextual understanding of business relationships.
  • Maintain up-to-date knowledge of Wiz’s products, controls, documentation, and IT environment.
  • Support customer audits, live calls with customers, contract questions, and sales enablement activities as needed.
  • Use and improve tools and technologies to manage increased demand, including supporting change management of our FAQ knowledge base and AI tools.
  • Help maintain the Wiz Trust Center as well as other internal and external security resources, including team procedures.
  • Build strong partnerships while collaborating cross-functionally.
  • Partner cross-functionally with Legal, Sales, Data Privacy, and Compliance to unblock enterprise deals and advance company-wide security initiatives.

Additional Information

Candidates must meet EAR part 772 and ITAR 120.15 definition of a U.S. person (Any individual who is granted U.S. citizenship; or any individual who is granted U.S. permanent residence (green card holder); or any individual who is granted status as a “protected person”) and that they reside in the contiguous United States.

Before You Apply
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🇺🇸 Be aware of the location restriction for this remote position: USA Only
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Senior Customer Assurance Analyst @Wiz
Customer Service
Salary 138000-189000 p..
Remote Location
🇺🇸 USA Only
Employment Type full-time
Posted YDay
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🇺🇸 Be aware of the location restriction for this remote position: USA Only
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply ✓
Applied ✓
Sent Follow-Up ✓
Interview Scheduled ✓
Interview Completed ✓
Offer Accepted ✓
Offer Declined ✓
Application Denied ✓
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