[Hiring] Quality Assurance Analyst @Dunhill Solutions

Role Description

Dunhill Government Solutions is hiring a Quality Assurance Analyst to support a federal healthcare program and its marketplace oversight team. This is a full-time, fully remote role based in the U.S. We are looking for a well-rounded data and testing specialist who is highly skilled with Microsoft technologies, including SharePoint, Power Apps, Power Automate, and Power BI, and who can independently identify, document, and research a problem or tell a story with data. You will work closely with project coordinators, business analysts, and SharePoint developers on health IT initiatives.

• Support the quality assurance effort for a SharePoint Online classic-to-modern migration, testing user-friendly solutions across multiple workstreams and confirming migrated content works to requirements.
• Work iteratively with business, product, and development teams across the full SDLC: business requirements, functional specifications, integration, and regression testing.
• Build and carry out efficient test plans for new systems, problems, and enhancements.
• Analyze system requirements and technical specifications to write and execute detailed, reusable, step-by-step manual test cases.
• Plan, document, evaluate, and track test results, clearly communicating expected vs. actual results and reproduction steps.
• Enter and manage defects in the defect tracking tool.
• Take part in walk-throughs, inspections, reviews, and user group meetings, and in production implementation verification.
• Help establish quantitative measures of software quality, and review products and services against government quality assurance standards and guidelines.
• Maintain data repositories and reporting tools (for example, within SharePoint), contribute to data consolidation, and compile supplementary reports for stakeholders.
• Respond to unpredictable reporting requests with quick turnaround.
• Work with internal and external customers to understand analytics needs, identify KPIs, and monitor and correct customer data consistency.
• Contribute to SOPs, user guides, process improvements, and the project's SharePoint information repository.

Qualifications

• Bachelor's degree.
• 4 years of information technology experience in requirements development, programming, and/or software testing.
• Highly proficient Microsoft Office skills, including Word and PowerPoint.
• Expert Excel skills, including macros and formulas.
• Strong analytical, problem-solving, and critical thinking skills.
• Solid quantitative skills with databases and spreadsheets.
• Must have lived in the United States at least three of the last five years.

Requirements

• Certified Tester, Advanced Level (TTA, TA and/or TM) preferred.
• Knowledge of CMMI Level II/III, IEEE or other software development standards, SDLC methodologies, automation frameworks, and test tools, including defect tracking.
• Knowledge of SQL, Dataverse, Power Platform tools, and Tableau; familiarity with issue and bug tracking tools such as Jira.
• Experience with integrated test management tools for defect tracking, test cases, and requirements traceability.
• Familiarity with basic programming, object-oriented concepts, and database basics.
• Experience in customer support and in a government customer environment.
• Ability to work across multiple disciplines and several concurrent projects, and to translate technical concepts for non-technical coworkers.
• Excellent written and verbal communication and conflict resolution skills, with a high level of initiative and calm under pressure.

Benefits

• Full-time, fully remote (U.S.), day shift, no travel.
• Compensation: $80,000 - $115,000 per year.
• US Citizenship and the ability to pass a federal background investigation in order to be granted access to sensitive information.