[Hiring] Scheduler - Sr. Customer Service Rep @Artech

Role Description

This role serves as the primary point of contact for patients seeking access to academic medical centers and the Health Sciences Campus. The position involves remote work with occasional onsite requirements for equipment pickup, training, and other business needs.

Qualifications

• High school diploma or GED
• Minimum of two years of experience in a call center, customer service, or healthcare environment
• Excellent interpersonal and customer service skills
• Ability to multitask in a fast-paced environment
• Excellent verbal and written communication skills
• Applicants must be able to work directly for Artech on W2

Requirements

• Knowledge of HIPAA compliance
• Familiarity with various health insurance plans
• Knowledge of medical terminology
• Experience using medical scheduling or practice management systems
• Bilingual candidates (Spanish, Chinese, or other languages) are highly preferred

Benefits

• Commitment to providing exceptional patient service
• Supportive and dynamic work environment
• Opportunities for professional growth and development