[Hiring] Records Administration Assistant @HRS Talent Solutions

Role Description

The Records Administration Assistant handles the filing and status steps after an account closure has been approved. This is remote office administration with an emphasis on careful handling, not a role that decides whether an account should be closed or how long a record must be kept.

• Manage approved closure notices, correspondence, account references, and checklists of records to file.
• Compare supplied details, locate the right online account, and confirm the presence of named items.
• Pause the file and request a check if a document is missing or appears to belong to someone else.
• Apply employer’s naming rules, place documents in the authorised electronic location, and update status.
• Distinguish conditions for files awaiting final documents while still closed for new activity.
• Ensure links in records open the expected files and that authoritative versions are presented correctly.
• Follow access and retention rules as taught by the team.
• Maintain accurate separation of account histories, especially when multiple references are involved.
• Work through batches of approved closures using assigned order or deadline guidance.
• Review changes in records before completing the filing step.

Qualifications

• Comfortable reading instructions and asking precise questions.
• Experience using online folders or spreadsheets.
• Prior customer service experience is useful but not essential.

Requirements

• Ability to work from a home office with a private place to view sensitive records.
• Reliable internet access.
• Avoid saving copies outside approved systems or discussing account details in unapproved channels.

Benefits

• Full-time annual salary between £47,775 and £51,675 for a 37.5-hour schedule; part-time pro rata.

Applying

Share an example of how you kept related files together without mixing them with another person’s information. Examples from school, volunteering, or everyday organisation are welcome. Previous records employment is not expected, and the employer will teach its access rules. If you advance, the hiring company may ask you to complete an application on its own website.