[Hiring] PBE Technical Representative @LKQ Corporation

Role Description

Responsible for providing technical support at the customer level, primarily supporting the sales growth and customer retention efforts of our PB&E sales organization with a high-quality customer focus. Assisting customers with product training and demonstration of new products and processes.

• Ensure that proper use of Health, Safety and Equipment practices are adhered to during work hours.
• Perform product demonstration and line trials to prospective and existing customers.
• Perform in-shop product training for new and existing accounts as required.
• Resolution of product failures/problems. Will identify the systemic cause and provide a system or process solution to eliminate reoccurrence.
• Support resolution of color issues with key accounts.
• Support sales and installation of new accounts.
• Provide technical review of the repair process focused on product-related matters.
• Assume other duties as assigned.

Qualifications

• High School Diploma/GED
• 5+ years of related experience in automotive, aeronautical, heavy-duty truck, or industrial paint processes.
• Knowledge of associated and allied PBE products.

Requirements

• Some college coursework desired.
• 5+ years of automotive refinishing experience.
• Willingness to complete paint manufacturers' training in paint products and application.
• Strong color-matching abilities.
• I car certifications.

Knowledge/Skills/Abilities

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rates, ratios, and percentages and to draw and interpret graphs.
• Frequent use of Outlook, Word, Excel, graphics, etc.
• Ability to create, maintain and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.
• Regularly uses moderately complex oral and written skills.
• May train others in functional areas, interact with others and make presentations to department or middle management.
• Problems encountered are routine, somewhat repetitive and generally solved by following clear directions and procedures.
• Decisions generally affect own job or assigned functional area.
• Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow.
• Handle multiple tasks or projects simultaneously with moderate complexity.

Essential Physical Demands/Work Environment

• Work is primarily active moving from location to location and sometimes standing, squatting, and working in a shop setting.
• Frequent use of a computer, keyboard, and mouse, mobile phone and CRM.
• Must have a clean driving record.
• The employee must occasionally lift and/or move up to 25 pounds.

Benefits

• Company Car
• Health/Dental/Vision Insurance
• Paid Time Off
• Paid Parental Leave
• Fertility Coverage
• 401k with Generous Company Match
• Company Paid Life Insurance and Long-Term Disability
• Short-Term Disability
• Employee Assistance Program
• Tuition Reimbursement
• Employee Discounts