[Hiring] Owner Relations Agent @Enverus

Role Description

We are currently seeking an Owner Relations Agent to join our Customer Support team. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world’s most dynamic and fastest-growing sector.

• Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P.
• Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries.
• Respond promptly to companies needs and add value by building relationships and trust through client interactions.
• Manage difficult or emotional situations with a calm, non-defensive, and respectful manner.
• Participate in cross-training to develop new skills, expand knowledge, and improve the business and customer experience.

Qualifications

• Demonstrated ability to manage multiple tasks and clients.
• Ability to multi-task between several critical client situations at the same time.
• Ability to professionally interface with clients over the phone or through email.
• Strong self-motivation, and the ability to work both independently or with a team.
• Strong organizational skills, sets priorities, and meets deadlines.
• Excellent written, oral, and interpersonal communication skills.
• 2-5 years of industry-related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production.
• Proficiency in all Microsoft Office applications and various oil and gas software programs.
• High School degree or equivalent.

Benefits

• Medical
• Dental
• Vision
• Income Protection (disability, life/AD&D, critical illness, accident)
• Employee Assistance Program (EAP)
• Healthcare Spending Account (HSA), Commuter
• Lifestyle & Wellbeing Program
• Pet Insurance