[Hiring] Online Ordering Specialist @Invisible Agency

Role Description

We are sourcing independent Online Ordering Implementation Experts to provide onboarding and technical consultation for a digital commerce project. As restaurants and merchants increasingly adopt direct, commission-free online ordering platforms, their success depends on seamless integration and brand consistency. The objective of this project is to autonomously guide merchants through the setup of their Online Ordering pages, ensuring correct integration with their existing websites, Google My Business (GMB), and Google Food Ordering (GFO).

Qualifications

• Proven experience leading high-volume, video-based consultative conversations with external merchants, demonstrating a strong customer-first mindset.
• Strong technical aptitude with the ability to learn new platforms quickly, build trust, and confidently handle objections related to technology, time, or cost.
• Detail-oriented communication skills to uncover merchant needs through structured questioning and articulate relevant digital solutions.
• Proficiency in Google Workspace (Docs, Sheets, Gmail) and comfort with data-driven decision-making.

Requirements

• Familiarity with e-commerce platforms, restaurant POS systems (especially Toast), and basic knowledge of HTML/CSS or website customization.
• Prior experience in B2B sales, customer success, or merchant onboarding is highly valued.

Benefits

• We offer a pay rate of $5 per hour.
• As a contractor, you’ll supply a secure computer and high-speed internet; company-sponsored benefits such as health insurance and PTO do not apply.

Engagement Type

• Freelance / Independent Contractor

Workplace Type

• Remote