[Hiring] Online Member Support Specialist @AIL

Role Description

Looking for a remote career with real purpose? AO Globe Life is hiring to join our mission-driven, fully remote team. This opportunity is well suited to new or upcoming graduates in business, marketing, or communications—or anyone who enjoys a service-focused, people-first role. Backed by full training, inbound client interest, and a dedicated mentorship program, you can build a lasting career anywhere in the U.S.

• Help clients explore supplemental benefit options tailored to their needs
• Prioritize high-quality, client-focused interactions
• Support clients throughout the enrollment process with clarity and professionalism
• Hold client consultations virtually using Zoom
• Cultivate long-term client relationships
• Grow through ongoing mentorship and professional development
• Maintain accurate digital documentation and manage follow-up communication

Qualifications

• Customer service or consultative experience preferred, not required
• Comfortable in virtual meetings and using digital tools
• Excellent interpersonal and communication abilities
• A heart for helping people and supporting a purpose-driven mission
• Reliable internet connection and Windows-based laptop or PC with webcam
• Willingness and ability to obtain required state licensing, if applicable
• A self-starter mindset with strong organizational skills
• Eligible to work in the United States

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Bonuses paid monthly and quarterly
• Supportive, people-first team culture
• A real path into leadership
• 100% remote with flexible hours
• Growing income through renewals
• 3% equity opportunity for qualifying team members
• Weekly pay based on performance
• No cold outreach — leads are inbound
• Full training and licensing provided

Company Description

For 70-plus years, AO Globe Life has supported union members, credit union clients, and veterans nationwide through supplemental benefits that protect working families. As a remote-first organization, integrity, flexibility, and empowering our people are at the center of everything we do.