[Hiring] Online Client Support Specialist @AIL

Role Description

Join AO Globe Life and become part of a fully remote, mission-driven team. This role is a great fit for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who enjoys a people-first, service-oriented environment. With structured training, a steady flow of inbound client interest, and ongoing mentorship, you’ll have what you need to grow a meaningful career from anywhere in the U.S.

Your Day-to-Day:

• Walk individuals and families through personalized supplemental benefit options
• Engage in ongoing training, mentorship, and professional growth
• Meet with clients virtually over Zoom to discuss their needs
• Build strong, long-term client relationships
• Provide attentive, client-first service
• Support the enrollment process from start to finish with professionalism
• Handle documentation accurately and stay on top of follow-ups

Qualifications

• Eligible to work in the United States
• Confident in virtual meetings and familiar with digital tools
• Strong communication and people skills
• Customer service background helpful but not required
• Self-driven, organized individuals comfortable working independently
• Passionate about helping others and contributing to a mission-driven organization
• Willingness and ability to obtain required state licensing, if applicable
• A Windows laptop or PC, webcam, and dependable internet

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• Opportunities for renewal-based income growth
• Weekly pay tied to performance
• Full training and licensing support
• Inbound leads only — no cold calling
• Equity opportunity (3%) for those who qualify
• Bonuses paid monthly and quarterly
• Supportive, people-first team culture
• Fully remote with a flexible schedule
• Defined growth path into leadership