[Hiring] Online Benefits Services Representative @AIL

Role Description

AO Globe Life, a fully remote and mission-driven company, is hiring to support individuals and families across the U.S. This role is ideal for recent graduates in business, marketing, or communications, or for anyone who enjoys a people-centered, service-first career. With hands-on training, inbound client leads, and structured mentorship, you’ll have the foundation to grow a long-term career from home.

• Walk clients through enrollment clearly and professionally
• Participate in ongoing mentorship, professional development, and team training
• Build lasting client relationships
• Focus on delivering excellent, client-centered service
• Handle documentation accurately and stay on top of follow-ups
• Guide individuals and families through personalized supplemental benefit options
• Hold client consultations virtually using Zoom

Qualifications

• Comfortable in virtual meetings and using digital tools
• A Windows laptop or PC, webcam, and dependable internet
• Eligible to work in the United States
• Customer service or consultative experience preferred, not required
• A genuine interest in helping others and supporting a mission-driven company
• A self-starter mindset with strong organizational skills
• Capable of obtaining required licensing, if applicable to the position
• Strong communication and interpersonal skills

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• 100% remote role with flexible scheduling
• Income growth through renewals
• Defined growth path into leadership
• A collaborative, people-first team environment
• Full training and licensing support
• Equity opportunity (3%) for qualifying team members
• No cold outreach — leads are inbound
• Bonuses paid monthly and quarterly
• Weekly performance-based pay

Company Description

AO Globe Life has spent more than 70 years supporting union members, credit union clients, and veterans across the country with supplemental benefits that protect working families. As a remote-first company, we value integrity, flexibility, and helping our people build careers that matter.