Moderator @Slickdeals
Customer Service
Salary usd 20 per hour
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type contract
Posted 2wks ago

[Hiring] Moderator @Slickdeals

2wks ago - Slickdeals is hiring a remote Moderator. ๐Ÿ’ธ Salary: usd 20 per hour ๐Ÿ“Location: USA

Role Description

This is a contract position with TCW in partnership with Slickdeals. As a member of the Moderator Team, you will be responsible for ensuring content on the site abides by the governing rules, policies, and guidelines. This includes:

  • Responding directly to reports from the community of potential violations.
  • Identifying disallowed content.
  • Working closely with other teams, such as Deal Editors, Forum QA, Business Development, and Product teams.
  • Responding to questions and requests from community members.
  • Acting as an ambassador for the site and its community.

What You'll Do

  • Directly act upon and respond to reports from members regarding potential violations.
  • Proactively monitor for violations of policies, rules, and guidelines.
  • Thoroughly document infractions made by users or merchants.
  • Issue formal notifications, warnings, or bans to users due to infractions.
  • Respond to protests of notifications, warnings, or bans.
  • Identify patterns associated with spamming and shilling.
  • Arbitrate disputes between community members.
  • Communicate with other teams about identified issues.
  • Maintain knowledge of current rules, policies, and guidelines.
  • Assist with requests for account closures.

Qualifications

  • Exceptional interpersonal skills.
  • Strong communication skills.
  • Considerable experience with arbitrating disagreements.
  • โ€œThick skinโ€ for handling disputes.
  • Adept at authoring detailed documentation.
  • High school diploma or equivalent.

Requirements

  • Bachelorโ€™s degree or greater (preferred).
  • Proficiency with Google Docs and Sheets (preferred).
  • Knowledge of internet-based terms and technologies such as IP, VPN, etc. (preferred).
  • Thorough understanding of the Slickdeals community and its culture (preferred).
  • Experience with moderating forum-based communities (preferred).

Benefits

  • Expected hourly rate: $20 an hour.
  • Competitive base salary and annual bonus.
  • Competitive paid time off in addition to holiday time off.
  • A variety of healthcare insurance plans.
  • 401K matching above the industry standard.
  • Professional Development Reimbursement Program.

Work Authorization

Candidates must be eligible to work in the United States.

Before You Apply
๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Moderator @Slickdeals
Customer Service
Salary usd 20 per hour
Remote Location
๐Ÿ‡บ๐Ÿ‡ธ USA Only
Job Type contract
Posted 2wks ago
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๏ธ
๐Ÿ‡บ๐Ÿ‡ธ Be aware of the location restriction for this remote position: USA Only
โ€ผ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied โœ“
Sent Follow-Up โœ“
Interview Scheduled โœ“
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