[Hiring] Member Services Representative @AIL

Role Description

Support members. Build relationships. Grow your career from home.

AO Globe Life is growing its remote Member Services team and is looking for driven professionals who enjoy helping people understand their benefit and insurance options.

As a Member Services Representative, you will:

• Build rapport with prospective clients and members
• Schedule virtual consultations
• Conduct needs-based conversations
• Explain benefit options in a clear, professional way
• Follow up to answer questions and provide support
• Participate in training, coaching, and team development

Qualifications

• Customer service, sales, leadership, or client-relations experience
• Clear and professional communication
• Strong listening ability
• Reliable follow-through
• Detail orientation
• Comfort working with online tools and systems

Requirements

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Benefits

• 100% remote work
• Warm leads provided
• Weekly paychecks
• Unlimited earning potential
• Medical premium reimbursement
• Accessible online training
• Continuous leadership support
• Performance incentives
• No overhead expenses
• OPEIU Local 277 union representation
• Established organization with 70 years of member service