[Hiring] Licensed Health Insurance Agent @CONNEXUS RESOURCE GROUP INC

Role Description

We are seeking experienced and customer-focused Licensed Health Insurance Agents to join our growing remote call center team. Candidates must hold an active Tennessee Health Insurance License at the time of application.

• Handle inbound and outbound calls related to health insurance products, coverage options, benefits, and enrollment
• Educate customers on available plans, benefits, costs, eligibility requirements, and coverage details
• Assess customer needs and provide guidance on appropriate health insurance options
• Assist customers through the application and enrollment process
• Accurately document customer interactions and maintain detailed records in company systems
• Follow all Tennessee insurance regulations, compliance requirements, and company policies
• Maintain a high level of professionalism while protecting customer information
• Meet or exceed individual performance and quality goals
• Navigate multiple systems while managing active customer conversations
• Provide a positive customer experience from start to finish

Qualifications

• Active Tennessee Health Insurance License required at time of application
• Previous health insurance sales or customer service experience strongly preferred
• Experience working in a call center, remote, or customer-facing environment
• Strong communication and active listening skills
• Ability to explain complex insurance information in a clear and easy-to-understand manner
• Comfortable working in a metric-driven environment
• Excellent attendance, reliability, and time-management skills
• Strong computer skills with the ability to navigate multiple systems simultaneously
• Ability to work independently in a remote environment

Requirements

• Additional state health insurance licenses are a plus
• Experience with CRM systems, insurance enrollment platforms, or dialer systems
• ACA Marketplace, Medicare, or health plan enrollment experience
• Bilingual candidates encouraged to apply

Benefits

• Health, Dental, Vision Insurance: Comprehensive plans to keep you and your family healthy.
• 401k Savings Plan: Secure your financial future with our competitive savings plan.
• Employee Advancement & Career Path Development: We believe in promoting from within—your growth is our priority!
• Monthly Drawings: Win exciting prizes like gift cards and electronics!
• Paid Time Off: Earn paid time off from day one—because you deserve a break!
• Casual Environment: Enjoy a relaxed work atmosphere where you can be yourself.
• DailyPay Partner: Access your earnings daily—because life doesn’t wait!