[Hiring] Inbound Customer Support Contractor @TeleShift

Role Description

TeleShift Staffing is hiring independent contractors to provide inbound customer support for top-tier U.S. brands. This 1099 remote position offers flexible scheduling and the freedom to work from home. Ideal candidates are professional, detail-oriented, and passionate about helping others.

• Handle inbound calls with professionalism and empathy
• Assist customers with account inquiries, orders, billing, or technical issues
• Follow client-specific scripts and procedures
• Navigate multiple systems to resolve concerns quickly and accurately
• Maintain a quiet, distraction-free work environment
• Meet performance and quality standards set by the client

Qualifications

• Must reside in: AL, AK, AZ, AR, DE, FL, GA, HI, ID, IN, IA, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, RI, SC, SD, TN, TX, UT, VA, WV, WY
• Reliable high-speed internet and a quiet home workspace
• USB headset and compatible computer (Windows or Mac)
• Strong communication and active listening skills
• Previous customer service or call center experience preferred

Benefits

• 100% remote — work from anywhere within approved states
• Flexible scheduling (set your own hours)
• Support through onboarding, certification, and beyond
• Bonus opportunities for training completion, consistency, and milestones
• Community-focused team that checks in and supports you