[Hiring] Getaway Services Advisor @Hopesglobalgetaways

Role Description

We are looking for reliable, service-driven individuals who enjoy assisting clients, coordinating details, and helping people find vacation experiences that suit their needs. As a Getaway Services Advisor, you will provide guidance throughout the vacation planning process, from researching available options to assisting with reservations and travel preparations.

This remote opportunity covers a variety of leisure experiences, including:

• All-inclusive resorts
• Cruises
• Luxury accommodations
• Family vacations
• Couples getaways
• Group trips
• International travel

Key Responsibilities

• Assist clients with outlining vacation preferences, travel schedules, and budgets
• Identify destinations and vacation experiences that meet individual requests
• Search available resorts, hotels, cruises, transportation, and activities
• Examine supplier packages and compare available accommodations and services
• Share relevant information about amenities, pricing, and vacation inclusions
• Guide clients through available choices and reservation requirements
• Arrange selected travel services through approved supplier booking systems
• Check reservation details and traveler information for accuracy
• Maintain organized booking confirmations, client records, and itinerary documents
• Keep track of payment schedules, deposits, and reservation deadlines
• Address general client questions and provide timely booking updates
• Assist with routine adjustments and final vacation preparations

Qualifications

• Customer-focused mindset and professional interpersonal skills
• Strong written and verbal communication abilities
• Excellent organization and careful attention to detail
• Comfortable researching information and reviewing multiple options
• Ability to manage responsibilities and meet established deadlines
• Dependable, resourceful, and capable of independent work
• Basic computer knowledge and familiarity with online applications
• Willingness to learn supplier platforms and reservation procedures
• Reliable internet access and a compatible computer or device
• Must be 18 years of age or older
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or other qualifying regions

Training & Development

• Client needs assessment and vacation coordination
• Destination research and leisure travel education
• Resort, cruise, and vacation package knowledge
• Supplier booking technology and reservation procedures
• Client communication and service techniques
• Reservation documentation and customer follow-up
• Industry certification opportunities
• Continued supplier education and professional mentorship

Opportunity Highlights

• Fully remote opportunity
• Flexible part-time or full-time scheduling
• No previous travel industry experience necessary
• Access to beginner-friendly training and continued guidance
• Professional supplier resources and booking platforms
• Travel-related discounts and industry benefits where applicable
• Opportunities to develop client service, research, and sales skills