[Hiring] German-Speaking Customer Support Agent @Rdn Cons

Role Description

Our client delivers customer support services for a well-established automotive brand and is currently expanding its German-speaking support team. This is an entry-level opportunity suitable for candidates starting their professional career. Relocation to Greece is required prior to employment. A relocation support package is provided.

• Provide customer assistance in German via phone, email, and digital communication channels
• Support customers with inquiries related to vehicle features, service appointments, warranty information, or general product questions
• Follow established procedures and service guidelines to ensure accurate and consistent support
• Document interactions and case details in internal systems
• Maintain quality standards and comply with operational requirements
• Escalate technical or complex matters to specialized teams when necessary

Qualifications

• Fluent written and spoken German
• Good command of English (level B2)
• Strong communication and problem-solving skills
• Basic IT skills and ability to navigate support systems
• Willingness to relocate and reside in Greece

Requirements

• Full-time employment contract
• Structured onboarding and paid training
• Relocation support package
• Benefits in accordance with local labor legislation

Equal Opportunity Statement

All applications will be assessed based on qualifications and role-related criteria.