[Hiring] German Speaking Customer Security Manager @Deutsche Telekom IT Solutions

Role Description

The Customer Security Manager is responsible for ensuring that the IT security services and security SLAs are met according to the contract with the customer:

• Controlling and coordination of customer-specific IT-Security-Risk-management
• Initiate, control, evaluate and assure quality of customer-specific IT Security reporting
• Support the security transfer process during transition and transformation to future mode of operation (FMO)
• Support service delivery management with respect to security issues and act as the “named interface” to the customer
• Ensure that customer-specific security requirements are known, commissioned, and implemented
• Steering and coordination of customized Security-improvement and Innovations-programs
• Prepare and conduct regular steering meetings internally and with the customer
• Develop and maintain the customer-specific security governance model
• Provide agreed service level reporting towards the customer (e.g., access to secure rooms, overall incident reporting, incident analysis reports)
• Manage security events and security incidents with support from operational teams
• Support development and implementation of customer-specific security requirements
• Coordinate operational security measures and services
• Plan and support customer-specific security audits (including pre-audits)
• Initiate, plan and conduct new security projects arising from the customer’s current contract (CRs)
• Identify and propose customer-specific security improvements and innovations
• Depending on the customer: take over the role as IT Service Continuity Manager, initiate, plan and conduct new security projects arising from the customer’s current contract (CRs)

Qualifications

• Experience with IT risk and compliance management
• Strong communication skills to align with customers at management and technical levels, as well as internally with the technical level
• High level understanding of the technologies in T-Systems' portfolio (e.g., Cloud, network, endpoint) and security services (vulnerability management, security monitoring, AV/EDR)
• Fluent German (both verbal and written at least C1)

Requirements

• Fluent English knowledge (both verbal and written at least C1)

Benefits

• Supportive, bondable team
• Helpful colleagues in Germany (as your future direct contacts)
• Our motto: “Seriousness of work is compensated with enough levity.”
• Remote working possibility is only available within Hungary due to European taxation regulation.